Cancellation & Refund Policy

At TechCareerPath.in, we aim to provide an exceptional learning and assessment experience. We understand that issues may occasionally arise, and we have formulated this transparent Cancellation & Refund Policy to safeguard your interests.

1. Refund Eligibility & Guidelines

Since TechCareerPath.in provides instant digital credits and immediate access to cloud-based assessment software, eligibility for refunds is governed by the following conditions:

Eligible for Full Refund

Duplicate Transaction: You were charged more than once for the same pass due to network latency.
Service Unavailability / Technical Defect: System outage prevented access to purchased mock tests or interviews and could not be resolved within 48 hours.
Accidental Purchase: Requested within 24 hours of purchase, provided zero mock tests or interview credits have been consumed.

Non-Refundable Scenarios

Passes where candidate has already initiated mock tests or participated in Socratic voice interviews.
Requests submitted after 7 calendar days from the transaction timestamp.
Accounts suspended or terminated due to violation of Terms of Service (e.g. content scraping, account sharing).

2. Refund Processing Timeline

Once your refund request is verified and approved by our billing desk:

Refunds are initiated back to the original source of payment (Credit Card, Debit Card, Net Banking, or UPI handle).
Processing time: Typically 5 to 7 business days depending on your issuing bank or UPI provider.
An electronic credit note and transaction confirmation will be dispatched to your registered email address.

3. Order Cancellation Policy

Because orders are fulfilled instantly via automated cloud provisioning, cancellation prior to fulfillment is not applicable. However, eligible refund requests under Section 1 are processed promptly.

4. How to Request a Refund

To initiate a refund request, submit an email to our billing desk with your payment details:

Send To: support@techcareerpath.in

Subject Line: Refund Request - [Your Order ID / Payment ID]

Include: Registered email address, Razorpay Payment ID, and brief reason for the refund request.

Helpdesk SLA: Our billing team will respond within 24 hours.

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Customer Protection PolicyLast Revised: January 2026